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Through the years, I have heard that the average person speaks at about 150-160 words per minute, but can listen at a rate of about 1,000 words per minute. What is going on during all that extra mind time? •tOur minds are racing ahead and preparing for the next thing we are going to say.•tWe are preoccupied with other thoughts, priorities, and distractions.•tOur subconscious filters are thumbing through our database of memories, judgments, experiences, perspectives, and opinions to frame how we are going to interpret what we think someone is saying.