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Image of the quote is loading... SaveSave Anytime you're tempted to upsell someone else, stop what you're doing and upserve instead. - Quote by Daniel H. Pink

Anytime you’re tempted to upsell someone else, stop what you’re doing and upserve instead.

Daniel H. Pink
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The quality of the problem that is found is a forerunner of the quality of the solution that is attained. It is in fact the discovery and creation of problems rather than any superior knowledge, technical skill, or craftsmanship, that often sets the creative person apart from others in his field.
Daniel H. Pink
Never argue. To win an argument is to lose a sale.
Daniel H. Pink
A few of us are extraverts. A few of us are introverts. But most of us are ambiverts, sitting near the middle, not the edges, happily attuned to those around us. In some sense, we are born to sell.
Daniel H. Pink
Lawyers often face intense demands but have relatively little “decision latitude.” Behavioral scientists use this term to describe the choices, and perceived choices, a person has. In a sense, it’s another way of describing autonomy—and lawyers are glum and cranky because they don’t have much of it.
Daniel H. Pink
Dan Ariely, author of Predictably Irrational, a book that offers an entertaining and engaging overview of behavioral economics.
Daniel H. Pink
The ultimate freedom for creative groups is the freedom to experiment with new ideas. Some skeptics insist that innovation is expensive. In the long run, innovation is cheap. Mediocrity is expensive—and autonomy can be the antidote.”   TOM KELLEY General Manager, IDEO
Daniel H. Pink
The Queen died. The King died.”“The Queen died. And the King died of a broken heart.”The first line was fact. The second line was a story. It placed the facts in context, added emotion and made us connect to it by making it memorable.
Daniel H. Pink
... In a ROWE* people don't have schedules.They show up when they want.They don't have to be in the office at certain time, or anytime.They just have to get their work done.How they do it ?When they do it ?Where they do it ?It's totally up to them.Meetings & this kind of environments are Optional.What happens ... ?Almost across the board !- Productivity goes up- Worker Engagement goes up- Worker Satisfaction goes up- Turnovers goes down- Autonomy .. Mastery .. Purpose -these are the building blocks of new way of doing things."______________________________________________________________*ROWE: results-only work environment
Daniel H. Pink
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