Daniel H. Pink Quotes

The quality of the problem that is found is a forerunner of the quality of the solution that is attained. It is in fact the discovery and creation of problems rather than any superior knowledge, technical skill, or craftsmanship, that often sets the creative person apart from others in his field.
Daniel H. Pink
Never argue. To win an argument is to lose a sale.
Daniel H. Pink
A few of us are extraverts. A few of us are introverts. But most of us are ambiverts, sitting near the middle, not the edges, happily attuned to those around us. In some sense, we are born to sell.
Daniel H. Pink
Lawyers often face intense demands but have relatively little “decision latitude.” Behavioral scientists use this term to describe the choices, and perceived choices, a person has. In a sense, it’s another way of describing autonomy—and lawyers are glum and cranky because they don’t have much of it.
Daniel H. Pink
Dan Ariely, author of Predictably Irrational, a book that offers an entertaining and engaging overview of behavioral economics.
Daniel H. Pink
The ultimate freedom for creative groups is the freedom to experiment with new ideas. Some skeptics insist that innovation is expensive. In the long run, innovation is cheap. Mediocrity is expensive—and autonomy can be the antidote.”   TOM KELLEY General Manager, IDEO
Daniel H. Pink
The Queen died. The King died.”“The Queen died. And the King died of a broken heart.”The first line was fact. The second line was a story. It placed the facts in context, added emotion and made us connect to it by making it memorable.
Daniel H. Pink
... In a ROWE* people don't have schedules.They show up when they want.They don't have to be in the office at certain time, or anytime.They just have to get their work done.How they do it ?When they do it ?Where they do it ?It's totally up to them.Meetings & this kind of environments are Optional.What happens ... ?Almost across the board !- Productivity goes up- Worker Engagement goes up- Worker Satisfaction goes up- Turnovers goes down- Autonomy .. Mastery .. Purpose -these are the building blocks of new way of doing things."______________________________________________________________*ROWE: results-only work environment
Daniel H. Pink
One source of frustration in the workplace is the frequent mismatch between what people must do and whatpeople can do. When what they must do exceeds their capabilities, the result is anxiety. When what they must do falls short of their capabilities,the result is boredom. But when thematch is just right, the results can be glorious. This is the essence of flow.
Daniel H. Pink
While complying can be an effective strategyfor physical survival, it's a lousy one for personal fulfillment. Living a satisfying life requires more than simply meeting the demands of those incontrol. Yet in our offices and our classrooms we have way too much compliance and way too little engagement. The former might get youthrough the day, but only the latter will get you through the night.
Daniel H. Pink
Anytime you're tempted to upsell someone else, stop what you're doing and upserve instead.
Daniel H. Pink
I say, 'Get me some poets as managers.' Poets are our original systems thinkers. They contemplate the world in which we live and feel obligated to interpret, and give expression to it in a way that makes the reader understand how that world runs. Poets, those unheralded systems thinkers, are our true digital thinkers. It is from their midst that I believe we will draw tomorrow's new business leaders."--Sidney Harman, CEO Multimillionaire of a stereo components company
Daniel H. Pink
Policy makers and business leaders take note: money matters. But often the best use of money as a motivator is to pay people enough to take the issue of money off the table—so that people can focus on the work rather than on the cash.
Daniel H. Pink
In the past, work was defined primarily by putting in time, and secondarily on getting results. "We need to flip that model,” Ressler told me. “No matter what kind of business you’re in, it’s time to throw away the tardy slips, time clocks and outdated, industrial-age thinking.
Daniel H. Pink
Motivation 1.0 presumed that humans were biological creatures, struggling to obtain our basic needs for food, security and sex.Motivation 2.0 presumed that humans also responded to rewards and punishments. That worked fine for routine tasks but incompatible with how we organize what we do, how we think about what we do, and howwe do what we do. We need an upgrade. Motivation 3.0, the upgrade we now need, presumes that humans also have a drive to learn, to create, and to better the world.
Daniel H. Pink
...if people do things for lunk-headed, backward-looking reasons, why wouldn't we also do things for significance-seeking, self-actualizing reasons? If we are predictably irrational - and we clearly are- why couldn't we also be predictably transcendent?
Daniel H. Pink
Autonomy isn't the opposite of accountability - it's the pathway to it.
Daniel H. Pink
The monkeys solved the puzzle simply because they found it gratifying to solve puzzles. They enjoyed it. The joy of the task was its own reward.
Daniel H. Pink
Newtonian physics runs into problems at the subatomic level. Down there--in the land of hadrons, quarks, and Schrödinger's cat--things gent freaky. The cool rationality of Isaac Newton gives way to the bizarre unpredictability of Lewis Carroll.
Daniel H. Pink
Greatness and nearsightedness are incompatible. Meaningful achievement depends on lifting one's sights and pushing toward the horizon.
Daniel H. Pink