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Commitment is a function of two things: clarity and buy-in
Patrick Lencioni
I don’t think anyone ever gets completely used to conflict. If it’s not a little uncomfortable, then it’s not real. The key is to keep doing it anyway
Patrick Lencioni
conflict is productive
Patrick Lencioni
People who don’t like conflict have an amazing ability to avoid it, even when they know it’s theoretically necessary
Patrick Lencioni
The lack of conflict is precisely the cause of one of the biggest problems that meetings have: they are boring
Patrick Lencioni
Ego is the ultimate killer on a team
Patrick Lencioni
No quality or characteristic is more important than trust
Patrick Lencioni
Trust is knowing that when a team member does push you, they're doing it because they care about the team.
Patrick Lencioni
Like a good marriage, trust on a team is never complete; it must be maintained over time
Patrick Lencioni
Remember teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability.
Patrick Lencioni
Great teams do not hold back with one another. They are unafraid to air their dirty laundry. They admit their mistakes, their weaknesses, and their concerns without fear of reprisal.
Patrick Lencioni
Politics is when people choose their words and actions based on how they want others to react rather than based on what they really think.
Patrick Lencioni