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Every small business has to become a publisher—a publisher of marketing messages and customer resources, and a publisher of stories.
Jim Blasingame
Intuition is educated by experience and employed by curiosity.
Jim Blasingame
Every interaction in the marketplace produces some kind of evaluation or appraisal opportunity that can be conveyed to others by the person on the receiving end of the interaction.
Jim Blasingame
Anything a customer can do for themselves is where service stops and relevance begins.
Jim Blasingame
If you don’t have regular and accurate financial statements, you’re driving your business 100 miles an hour down a one-way street the wrong way, at night, in the fog, without lights.
Jim Blasingame
Even if your company’s financial condition can withstand the inefficiency of quality service, your brand likely won’t.
Jim Blasingame
Trust is a good business practice.
Jim Blasingame