Listening To Others Quotes

In the past, I have all too often listened without hearing, asking questions when I had no intention of hearing the answer or understand my customer’s requirements.

Finding happiness by delivering it.

I was so sure that I knew what they needed and what I wanted to sell them that I never stopped long enough to find out what it was they wanted to buy.

In listening lies great power.Many are expert in speaking (while everyone hears), adept in analyzing in bits and pieces, very prompt in commenting, and always ready to stamp judgement of 'right' or 'wrong'.Very few are skilled in listening, first, with the ears and, then, with the heart. Those who do hold true, sustainable, and great power.