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Don’t conclude so fast, you may never know what is behind the fact you know!
Ernest Agyemang Yeboah
*You only get one chance to make a first impression.* Ah, whatever!!! Who said you get three chances to make the second impression?!!
Mokokoma Mokhonoana
Honour, in her modern self-confidence, had grown up never having to face actual raw, passionate, drop-down-dead-hostility. She didn't really understand what was going to happen,
Ruth Ahmed
If you want to be successful, how you show up to life matters.
Susan C.Young
Some people look like they sound better than they actually sound, because they look confident and have good posture," once musician, a veteran of many auditions, says. "Other people look awful when they play but sound great. Other people have that belabored look when they play, but you can't hear it in the sound. There is always this dissonance between what you see and hear" (p.251).
Malcolm Gladwell
He looks at me and then, reverting to the voice he'd used with Kendra, says, 'If homegirls wanna see me as ghetto trash'--he stops and switches to his lispy, sassy voice--'or big-ass queer'--now he switches to his deepest Shakespeare voice--'I shall not take it upon myself to disabuse them.
Gayle Forman
Like it or not, your life—what works well and what doesn't—is largely the result of the first impressions you have created along the way.
Susan C.Young
Your handshake has the power to reveal your strength of character, make a promise, demonstrate your level of respect, exercise your etiquette, and represent your business acumen. Learning how to do it well will take you far in life and in business.
Susan C.Young
To touch or not to touch . . . that is the question. Handshakes, hugs, and other touching all have their appropriate space and place. The key to success in this area is to know when, where, and how to best put these into action.
Susan C.Young
What is acceptable on a personal level is very different from what is acceptable on a business level. When we utilize touch well, we can elevate our presentation, demonstrate respect, and convey confidence. However, when we use touch poorly, it can be disastrous, personally and professionally.
Susan C.Young
Research by the Income Center for Tradeshows found that people are twice as likely to remember you if you shake hands. According to the American Management Association, it takes only one-fortieth of a second to create a human bond. Whether you shake someone’s hand, squeeze their arm, or touch their shoulder, make these moments count to be remembered favorably.
Susan C.Young
A person who offers a loose handshake, on the other hand (pun intended), may be interpreted as being uninterested, lacking confidence and self-esteem, weak, or being wishy-washy. Whether too strong or too weak, a bad handshake can set you back and close down a potentially rewarding relationship before it ever gets started.
Susan C.Young
A simple handshake is not always a simple handshake. The way it is delivered can take on a million meanings and interpretations. As with every other form of body language and non-verbal communication, you are sending silent messages simply by the way you shake hands.
Susan C.Young
A Sign of Respect. As our world grows more casual, we observe a tendency for everyone to use first names rather than surnames. “It is a pleasure meeting you, Mrs. Young,” has a completely different connotation than “Nice to meet you, Susan.
Susan C.Young
What determines whether the usage is acceptable or inappropriate? If you want to make a great first impression with positive impact, it is essential that you know there is a difference.
Susan C.Young
Using titles such as Mr., Mrs., Miss, Dr., etc. demonstrates respect. In previous generations, it was a social necessity and simply good manners. One would consider you rude and uncultured if you were so presumptuous as to go straight to a “first name basis.” First names can imply an intimacy that does not exist and it may offend a new person until they know you better. Be wary of making assumptions.
Susan C.Young
I was raised in an era when part of respecting your elders was to call them by Mr. or Mrs. When my children were growing up, an occasional child would call me Susan. It was jarring, felt disrespectful, and I did not like it. We reached a mutual agreement and their friends began calling me Ms. Susan. Perhaps this is more prevalent in the South, however, your awareness and consideration can help prevent social missteps.
Susan C.Young
It is wise to use titles for people in positions of power, higher education, seniority, or maturity, unless otherwise instructed. This may sound old-fashioned, but practicing respectful traditions will earn you points and inevitably make you seem more cultured and sophisticated. This is especially true with older generations.
Susan C.Young
To call certain people, such as your boss, teachers, professors, doctors, your parent’s friends, etc. by their first names might be considered disrespectful. It is best to err on the side of caution until you know what is appropriate.
Susan C.Young
Asking permission to call someone by their first name is a gesture of gentility and consideration. And once permission is granted, the gate is open for mutual respect and mutual purpose. Simply demonstrating this courtesy before making an assumption is impressive. Once permission is granted, you have earned points on both sides.
Susan C.Young
Make It Fun. Have you ever been publicly acknowledged or called upon in a room filled with people? Depending on your personality type, it can be either exhilarating or mortifying. It certainly does grab your attention, as well as everyone else’s!
Susan C.Young
When I am working with groups of thirty or fewer people, there is a powerful name exercise that I do to break the ice, start with humor, and begin my program with positive energy. One by one, each person will introduce themselves using an adjective that describes their personality that starts with the first letter of their name. “Spontaneous Susan,” “Dependable Dave,” and “Happy Helen” are a few quick examples. The benefit for the participants is twofold: it makes each person feel good and it makes people laugh. Additionally, it enables me to learn their names so that I can integrate them into the entire presentation for full engagement and participation.
Susan C.Young
Sometimes you want to go where everybody knows your name, and they're always glad you came. You wanna be where you can see, our troubles are all the same. You wanna be where everybody knows your name.
Susan C.Young
By speaking in a competent and confident way, your message will sound more relevant and appropriate, reflecting you in a favorable light.
Susan C.Young
Variety is the Spice of Life. Voices come in all shapes, tones, and sizes. Some are compelling and effective, while others are grating and agitating.
Susan C.Young
Your Signature Sound. In music, voice value is categorized for singers, composers, and listeners. Whether a performer’s voice type is soprano, alto, tenor, baritone, or bass, they all have unique characteristics that make them unique and impressive. You, too, have a signature sound that is uniquely yours and makes you stand apart from the crowd.
Susan C.Young
Neen James (NeenJames.com) is an eloquent and successful international speaker who stands at four-feet-eleven with a rich Australian dialect and a high-pitched voice. For years, fellow speakers with good intentions told her she needed to take voice lessons to lower her pitch to give her more depth for a compelling stage presence. With complete confidence and loyalty to her uniqueness, she ignored the naysayers and her amazing signature voice has become a powerful brand.
Susan C.Young
Most people are familiar with the rich, resonant tones of James Earl Jones and Morgan Freeman. Their signature voices bring strength, authority, and lyrical enjoyment. Are there aspects of your voice that you can capitalize on to make a great impression and be simply unforgettable?
Susan C.Young
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s name it makes him or her feel recognized, appreciated, and special.
Susan C.Young
That's when I caught my first glimpse of Blaine Crabtree. He was sandwiched in between two guys that were laughing at who knows what. At first I didn't notice anything but a big mop of bleached blonde hair, then he looked up from his pack of cloves and I was locked into the bluest eyes that I had ever seen. His expression didn't change, he didn't smile and didn't blink. It seemed like I was lost in his eyes, like he was using them to do the most calculated math problem, and that math problem was me.
Magan Vernon
I swallowed, feeling like I'd just gotten the wind knocked out of me. He was breathtaking.
Tijan
There can be a fine line between being confident and cocky.
Susan C.Young
True confidence is not something that can always be determined by a first impression. It may take a few interactions to detect whether a person is full of false bravado or if they are the "real McCoy.
Susan C.Young
Their confidence gives those they lead the assurance that their words and their actions are reliable.
Susan C.Young
We tend to listen to the people who believe in their own words as opposed to those who don’t. When we feel their conviction, they earn our buy-in.
Susan C.Young
Even something as simple as ending a sentence with the tone of a question mark rather than a period can diminish a person’s authority and credibility.
Susan C.Young
In our natural world, it is the strongest of the species that claim their space, seek out new territories, explore their surroundings, and learn how to survive and thrive. It is those same qualities that enable us to apply confidence and command to transcend the mediocre and achieve outstanding results.
Susan C.Young
When you feel low self-confidence, it is usually the result of the negative thoughts your inner critic whispers in the darkness of your mind.
Susan C.Young
When your inner critic undermines your confidence, inner conflict, anxiety, and agitation take over. It tells you that you are not good enough, smart enough, handsome enough, worthy enough, or basically just plain NOT enough. It takes a toll on your self-confidence, doesn’t it?
Susan C.Young
If your self-talk leans toward the negative, the continual bashing will become debilitating
Susan C.Young
Notice when negativity spins in your head and disrupt it immediately before it has a chance to take hold and stick.
Susan C.Young
Even the smartest and most successful of people will experience lower self-confidence occasionally, but the difference is that they deliberately shift out of it and refuse to stay there.
Susan C.Young
Confidence is silent, humble self-assurance. Moving one step past a healthy self-esteem, confidence projects an air of authority, trust, and respect—a commanding, respected presence.
Susan C.Young
Self-confident people are proud of their accomplishments, but can remain humble without bragging.
Susan C.Young
Self-confident people face their fears head-on and are willing to take risks.
Susan C.Young
Self-confident people Know that obstacles are only temporary setbacks.
Susan C.Young
Self-confident people tend to be optimistic thinkers and focus on the positives.
Susan C.Young
Self-confident people are mindful about spending their time, energy, and interests on things that truly matter.
Susan C.Young
Charisma and charm are endearing qualities which go hand in hand to make others feel “lighter, happier, and a little in love” when they are around you.
Susan C.Young
People with the gift of charm exude a delightful demeanor—an attractive likability that enwraps you in their warmth.
Susan C.Young
When they are authentically engaged, their positive impressions create memorable moments and leave a lasting impact. Physical beauty becomes irrelevant because their exuberance and engagement bring out the beauty in you.
Susan C.Young
People who exude genuine charm & charisma seem to possess a heightened sensitivity to the feelings of others—delivering gentle manners, gracious compliments, and sincere interest.
Susan C.Young
They emanate an essence of caring, love, and compassion towards the people they know, and generously extend their aura to the new people they encounter.
Susan C.Young
Their engaging manner is grounded in consideration as they seek to get along well with others. People who exhibit charisma and charm are also said to be alluring, bewitching, captivating, magnetic, fascinating, enchanting, and seductive.
Susan C.Young
Charisma (presence, poise, magnetism) and charm (enchantment, attraction, fascination) are behaviors which can be learned and practiced.
Susan C.Young
There are differing opinions as to whether charisma and charm are innate qualities which we are born with or learned personality styles. I believe it is a combination of both. Young children demonstrate a propensity for this enthusiasm. However, smart adults realize that they can get further in life when they develop these special traits.
Susan C.Young
These people do exist and are a pleasure to know. Their keen communication skills are attentive to what you want, what you are thinking, saying, or not saying. They want to hear how you are and what you’ve been up to.
Susan C.Young
The key is to keep charisma and charm positive and underpinned with sincere and good intentions.
Susan C.Young
While it may seem to be a mysterious, ineffable quality—charisma is enhanced and enriched by a person’s attitude and confidence, their aims and optimism, expressive body language, and natural effervescence.
Susan C.Young
Your charisma and charm can make your moments more memorable for amazing first impressions.
Susan C.Young
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