Customers Quotes

In hypercompetitive world, the only way to make an impression on your customer is to break through the noise

It is our reaction that creates stress and this we can change"This book will start you on a journey that will give you the ability to handleany difficult customer with ease. In order to feel no stress we all have to go through many instances of being stressed, so we can learn one step at a time to be free of it.

Keith H. Maitland

Be a worthy company and clients will come.

Amit Kalantri

To me everything in business boils down to this: do you genuinely care about your customers - or just their cash?

Rasheed Ogunlaru

It takes just a step to meet a potential customer!

Ernest Agyemang Yeboah

Attracting loyal customers based on price is like believing in the tooth fairy.

Colin Myles

It’s not enough to love your product. You have to love your customers, too, every single one—those who complain the most are the ones who control the keys to your survival.

Ken Goldstein

Customers often know more about your products than you do. Use them as a source of inspiration and ideas for product development.

David J. Greer

Customers don't know what they want until we've shown them.

Walter Isaacson

Arguably insane utility workers that blatantly harass law abiding customers is likely to become more frequent as the long term effects of biologically toxic radio frequency (RF) radiation exposures from their transmitting smart meters continues to emerge.

Steven Magee

I pride myself in being a technology innovator, so our specialty at Veeam is our laser-focused commitment to R&D, but you cannot build solid solutions without knowing what the goals are for your customers.

Ratmir Timashev

Choose to deliver amazing service to your customers. You'll stand out because they don't get it anywhere else.

Kevin Stirtz

CUSTOMER: I’m always on night shift at work.BOOKSELLER (jokingly): Is that why you’re buying so many vampire novels?CUSTOMER (seriously): You can never be too prepared.

Jen Campbell

Every small business has to become a publisher—a publisher of marketing messages and customer resources, and a publisher of stories.

Jim Blasingame

You need to position yourself to your referral sources and your current clients as providing exceptional value and experiences in everything you do

Timothy M. Houston

You are like a global market. You can't hide yourself from global customers! Make a global exposure of your dreams and you will achieve global success!

Israelmore Ayivor

Until you understand your customers - deeply and genuinely - you cannot hope to serve them

Rasheed Ogunlaru

Customer conversion is dependent on the right customer conversation

Rasheed Ogunlaru

Anything a customer can do for themselves is where service stops and relevance begins.

Jim Blasingame

The simple truth is that technology is still a poor substitute for human interaction.

Robert G. Thompson

If you give customers a chance, they’ll communicate with you in many ways.

Robert G. Thompson

Customers are speaking to you implicitly via their behavior, captured in the footprints they leave behind in your systems.

Robert G. Thompson

Realize that employees and the customers both have to be engaged, at the same time, to move your business forward for sustainable success.

Robert G. Thompson

It’s not about the content we are creating but how much content our customers are creating for us.

Roger James Hamilton

Most startups actually start down and only go up if they catch the winds of market demand.

Ryan Lilly

Do not compromise on the quality and your customers will not negotiate on the price.

Amit Kalantri

You didn’t warn us about this, Readier,’ said Stowley resentfully.Gilt waved his hands. ‘We must speculate to accumulate!’ he said. ‘The Post Office? Trickery and sleight of hand. Oh, von Lipwig is an ideas man, but that’s all he is. He’s made a splash, but he’s not got the stamina for the long haul. Yet as it turns out he will do us a favour. Perhaps we have been . . . a little smug, a little lax, but we have learned our lesson! Spurred by the competition we are investing several hundred thousand dollars—’‘Several hundred?’ said Greenyham.Gilt waved him into silence, and continued: ‘—several hundred thousand dollars in a challenging, relevant and exciting systemic overhaul of our entire organization, focusing on our core competencies while maintaining full and listening co-operation with the communities we are proud to serve. We fully realize that our energetic attempts to mobilize the flawed infrastructure we inherited have been less than totally satisfactory, and hope and trust that our valued and loyal customers will bear with us in the coming months as we interact synergistically with change management in our striving for excellence. That is our mission.’An awed silence followed.

Terry Pratchett

The most successful businesses have leaders that see the correlation between customer service and sales… not as separate departments, but as complimentary components for growth.

Steve Maraboli

If you don't appreciate your customers, someone else will.

Jason Langella

With a strong personal brand, you become the only option in the eyes of your ideal customer.

Amber Hurdle

Many companies expect loyal customers without providing loyal service. This has been the visionary failure of countless corporations.

Steve Maraboli

Avoid the use of abusive words in communications that may switch off the attention of your mentor and your customers away.

Israelmore Ayivor

We need to move from comparative advantage to perpetual advantage...

Max McKeown

What about the contacts your mum had?” his dad asked.“I rang and spoke to four very polite computers who gave me all these options and then cut out on me. Then I tried the post office, because they were advertising, and I spoke to another computer. Very rude, that one. Don’t think it recognized ‘Are you shitting me?’ as an option.”“You know why that is?”“Why is that, Dominic?” Tom had asked drolly, because he knew he was going to be told why.“Because we don’t live in a society anymore, Tom. We live in an economy. We’re not citizens. We’re customers. That’s what this government’s done to us.

Melina Marchetta

Audience can live without a movie but a movie cannot live without an audience.

Amit Kalantri

Hug your customers but also offer handshake to your competitors.

Amit Kalantri

Customers loves certainty, make sure you give it to them.

Amit Kalantri

Nothing consoles and comforts like certainty does.

Amit Kalantri

For all salespeople - Driving around and talking to people for a living, with no recognisable return for the time or money spent by your employer - is a job description that belongs in the past.

Chris Murray

If you sound like a contestant from The Apprentice or if the customer believes that they are being sold AT, you have already failed.

Chris Murray

In this wonderful modern age, if you know what you want, you can just reach out and, with the click of a mouse, take complete control of your entire buying and shopping experience.

Chris Murray

22% of current business-to-business salespeople will be replaced by search engines within the next five years.

Chris Murray

We all desperately need brilliant sales professionals far more than ever before – to help us, guide us, keep us informed and stop us from making diabolically stupid buying decisions.

Chris Murray

Salespeople need to “Earn the right” to become suppliers more than they ever did before.

Chris Murray

We all need salespeople who understand the problem and can deliver a solution that works brilliantly for both sides.

Chris Murray

We all need salespeople who deliver value that wasn’t there before they arrived.

Chris Murray

I can’t and won’t promise you magic sales fairy dust or the Jedi Mind Trick for salespeople – they simply don’t exist.

Chris Murray

Remember: when you walk into a DIY store to buy a drill, you don’t want the drill. Your end goal is to make a hole and, in order to achieve this, you have to buy the drill.

Chris Murray

Your target market are more bothered about whether what you sell will get them promoted, sacked, recognised, accepted, praised or laid.

Chris Murray

Don’t tell me you’re passionate about your job – show me that you’re passionate about helping people like me.

Chris Murray

If what you sell doesn’t help me then why are you knocking on my door?

Chris Murray

We all need salespeople with humility, honesty, integrity, empathy and an old-fashioned work ethic that ensures the job gets done.

Chris Murray

Ignore the people who say that the sales industry needs to become professionalised: it already has.

Chris Murray

We all need salespeople who help people with the same enthusiasm shown by a small child describing the best Christmas present EVER

Chris Murray

Get up in the morning on a mission to save prospective clients from the shabby, ill-fitting, overpriced and worthless alternatives that those charlatans - who are your competition - are trying to get away with flogging them.

Chris Murray

The salesperson you’d ideally like to be and the salesperson you’d like to encounter as a customer should roughly be the same, shouldn’t they?

Chris Murray

Salespeople who think that it’s all about price aren’t required: If it can be sold on the internet at the lowest price, you can take the huge cost of a sales team out of the equation.

Chris Murray

When your pipeline is full – with business coming out of your ears – the notion of people asking for a discount will sound hilarious, because you’ll already be at capacity

Chris Murray

People who succeed in business aren't afraid to hear feedback from their customers -- they actually thrive from it.

Adam Kirk Smith

Everybody make words,' he continued. 'Everybody write things down. Children in school do lessons in my books. Teachers put grades in my books. Love letters sent in envelopes I sell. Ledgers for accountants, pads for shopping lists, agendas for planning week. Everything in here important to life, and that make me happy, give honour to my life.'The man delivered his little speech with such solemnity, such a grave sense of purpose and commitment, I confess that I felt moved. What kind of stationery store owner was this, I wondered, who expounded to his customers on the metaphysics of paper, who saw himself as serving an essential role in the myriad affairs of humanity? There was something comical about it, I suppose, but as I listened to him talk, it didn't occur to me to laugh.

Paul Auster

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