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It is our reaction that creates stress and this we can change"This book will start you on a journey that will give you the ability to handleany difficult customer with ease. In order to feel no stress we all have to go through many instances of being stressed, so we can learn one step at a time to be free of it.
Keith H. Maitland
Once bitten, twice shy, thrice shame on me!
Gary Patton
advertising produces familiarity which produces sales
Paul Cookson
Your business should serve specific needs for specific demographics of people. That way, your marketing efforts will be more laser-focused and effective.
Kevin J. Donaldson
Referrals are the privilege of the opportunity given to you by someone else to potentially do business with someone who wants, needs or desires the products or services you offer
Timothy M. Houston
Treat your entire audience with the same level of care.
Cendrine Marrouat
You are in control of your priorities – you can erase old priorities and define new priorities at will.
Isaiah Hankel
Fear, doubt, and lack are things we must talk about to emerge as associations that thrive for years to come.
Holly Duckworth
Immerse yourself in the customer's world and get to know their struggles and triumphs inside out.
Dane Brookes
I delegate, therefore I am.
Michael McCafferty
Time is the one resource we cannot manufacture or recapture."PLAN | PROMOTE | PROFIT © 2001 - 2016
T. Buckman
CRM is rather boring in itself. It's the fortune you can make using CRM that makes it so interesting.
Michael McCafferty
A small businesses ability to gain an edge for a profitable niche is not by just focusing on the dynamic market gap, but by identifying a market within the gap.
Wayne Chirisa
A diligent hawker today, can be a great tycoon tomorrow
Ernest Agyemang Yeboah
It takes just a step to meet a potential customer!
Ernest Agyemang Yeboah
Success in an enterprise can be brought about, through effective leadership, which educes open communication, which in turn would contribute towards bringing down conflict levels, thus leading to higher productivity and distinguished gains, which in turn testifies about the healthy corporate culture of an organization.
Henrietta Newton Martin
The best way to get through any challenge is to step back, look up at the sky, breathe deeply in and out, smile if you have to…then dive in.
Waylon H. Lewis
Watch, listen, and learn. You can’t know it all yourself. Anyone who thinks they do is destined for mediocrity.
Donald J. Trump
Always deliver more than expected.
Larry Page
Be undeniably good. No marketing effort or social media buzzword can be a substitute for that.
Anthony Volodkin
Don’t try to be original, just try to be good.
Paul Rand
You can say anything to anyone, but how you say it will determine how they will react.
John Rampton
If you want to go fast, go alone; if you want to go far, go together" African Proverb
Paul Oberschneider
If you you want to go fast, go alone; if you want to go far, go together. African Proverb
Paul Oberschneider
Time Progression: Wasting >>Spending >> Managing >> Investing
Elizabeth Grace Saunders
Never underestimate the power of a tweet.
Germany Kent
Staying motivated in business is really less about what you hear and think, and more about what you do and achieve.
Kevin J. Donaldson
The boys just wanted to light the oven, but they ended up burning down the whole business and the family home. The children were saved, but the Ole Kirk Kristiansen's future looked bleak.Ole Kirk was a religious man; his optimism and sense of humour were well-known far beyond the local boundaries. Where others would have folded their hands in their laps and accepted their fate, he did not give up. With the courage born of desperation, he rebuilt his business on a larger and more expensive scale than it had been previously - and more so than he could afford: Many rooms had to be sublet, and the Kristiansens themselves only used a small part of the building. Apprentices were no longer paid, but received board and lodging instead. Life continued, somehow.
Christian Humberg
In five minutes you should know if people have confirmed, calculated & considered your vision.
Onyi Anyado
If you do build a great experience,clients tell each other about that.World of mouth is very powerful.
ravi chauhan
If beauty is in the eyes of the beholder, value is in the mind of the consumer.
Michele Jennae
The more important factors are a man’s perseverance, his ability to innovate and think of new ideas, to be willing to adapt to changing conditions, to push almost tirelessly at a task or several at a time, during the difficult seasons as well as the prosperous. Certainly a man may be all these on his own, and succeed, wife or no – but to have a wife who possessed these qualities, who could bring out in her husband such steadiness and strength of character by her example and unyielding affection… The worth of such a wife is immeasurable. - James Laurence to his grandson, Laurie
Trix Wilkins
Do not be embarrassed by your failures, learn from them and start again.
Richard Branson
Thinking there had to be a better way was a brilliant stroke of serendipity!
Lorii Myers
The code-of-ethics playlist:o Treat your colleagues, family, and friends with respect, dignity, fairness, and courtesy.o Pride yourself in the diversity of your experience and know that you have a lot to offer.o Commit to creating and supporting a world that is free of discrimination, harassment, and retaliation.o Have balance in your life and help others to do the same.o Invest in yourself, achieve ongoing enhancement of your skills, and continually upgrade your abilities.o Be approachable, listen carefully, and look people directly in the eyes when speaking.o Be involved, know what is expected from you, and let others know what is expected from them.o Recognize and acknowledge achievement.o Celebrate, relive, and communicate your successes on an ongoing basis.
Lorii Myers
Always consider who you’re learning from. Don’t listen to people who are not experiencing the success you want.
Ehab Atalla
If everything came easy in business everyone would have a business and be millionaires. It takes hard work, consistent effort and courage to keeping fighting the monster of failure.
Delaine Robins
A decision is only as strong as the belief standing behind it
Isaiah Hankel
Research on the human brain has shown it is predisposed to think in the terms of a story.36 This predisposition is continuously reinforced and strengthened throughout the life of your brain. Imaging studies have shown only a small, quarter-sized region of your brain lights up when someone tells you a series of facts. However, when someone tells you a story laced with those facts, or those facts in action, your entire brain lights up. Not only can you program your mind with a story — you can program someone else’s mind.
Isaiah Hankel
In the midst of battle, you need something versatile to keep your focus
Isaiah Hankel
Maybe you are in the Abyss of Emotional Bankruptcy looking for a way out, looking for the next rung in the ladder on your climb to the Peak of Happiness, or you may even be at the Peak of Happiness already, looking for a way to stay there. Wherever you are in life, this book is designed to give you the tools necessary to help you achieve your goals.
Ken Poirot
You begins with 'Y'-so ask, observe, and listen.
Ken Poirot
20% of management theories are responsible for 80% of results. That’s assuming the Pareto Principle makes the cut.
Ryan Lilly
Be Shameless. Experiment. This is the only way to identify your true passion.
Vishwas Mudagal
If you aim to be the best then it's essential to evolve constantly, learn from past mistakes, look for new opportunities and have the flexibility to implement improved processes and solutions along the way.
Mark Gallagher
1164At the end of the day, we all live in this world together and to practice bringing peace onto social media is a huge step into bringing peace into our world.
Germany Kent
At the end of the day, we all live in this world together and to practice bringing peace onto Twitter is a huge step into bringing peace into our world.
Germany Kent
At the end of the day, we all live in this world together and to practice bringing peace onto social media is a huge step into bringing peace into our world.
Germany Kent
The typical industry approach is [retailers] to treat vendors like the enemy... If vendors can't make a profit then they don't have money to invest in research and development, which in turn means that the products they bring to the market will be less inspiring to customers, which in turn detriments the retailer's business because customers aren't inspired to buy. People want to cut costs and negotiate aggressively because there's a limited amount of profit to be shared by both sides. As a result of this "death spiral", most retailers fail.
Tony Hsieh
it was always something what we did or said, and there would be this flash, and then it didn't subside. all your past sins would be brought up, it was just endless. and my mother attributed it sometimes to having neuralgia, but she never showed that outwardly
Alice Schroeder
You have to work on the business first before it works for you.
Idowu Koyenikan
Successful business is always almost dishonest
Bangambiki Habyarimana
A man who wants to imitate the life of a woman will invariably do some mischief
Bangambiki Habyarimana
Conquer your customer as you would a woman
Bangambiki Habyarimana
Going into business without a business plan is like going on a mountain trek without a map or GPS support – you’ll eventually get lost and starve!
Kevin J. Donaldson
Competition may help us create better products and services but in the end competition really seeks to destroy the opponent. To put him out of the power to compete against you.
Bangambiki Habyarimana
A business plan is like a war plan, when you competitors know about it, it's no longer of any use
Bangambiki Habyarimana
When you think there is nothing left to improve on, your business dies, for there is no shortage of innovators
Bangambiki Habyarimana
Our customers are not our competitors. We compete for them, not with them.
T Jay Taylor
Everybody sells something to somebody every day, whether it’s a product, a service or just a case of making sure that they get their own way.
Chris Murray
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