Business Quotes - Page 24

Even your most loyal customers always have a choice about where to take their business.

Marilyn Suttle

Make your customers comfortable and they will give you their lives.

Paul Orfalea

After each customer interaction, notice if you gave them a “happy to see you” kind of experience.

Marilyn Suttle

How you think about your customers influences how you respond to them.

Marilyn Suttle

Learning is about seeing things froma a different perspective. My role is to help people improve their vision

Bob Selden

American business at this point is really about developing an idea, making it profitable, selling it while it's profitable and then getting out or diversifying. It's just about sucking everything up. My idea was: Enjoy baking, sell your bread, people like it, sell more. Keep the bakery going because you're making good food and people are happy.

Ian Mackaye

If you take the approach of “earning” your customers’ business every day and treating them well, they’re less likely to try someone else.

Marilyn Suttle

Cater to your customers’ lifestyles. It will create instant rapport and a lasting sense of “I belong here.

Marilyn Suttle

The idea of finding value in what people are willing to pay to get rid of it one of the fundamental backbones of ecocapitalism, as I think of it now.

Tom Szaky

Today, brands are not the preserve of marketing department. Brands are too important to be left to the marketing department - or any other 'department,' come to that. Organizational ghettoes do not create vibrant world-changing brands.

Thomas Gad

All the nut eaters and food faddists I have ever known, died early after a long period of senile decay - Winston Churchill

Stuart Finlay

He who gives back at first repulse and without striking the second blow, despairs success, has never been, is not, and never will be, a hero in love, war or business. - Frederick Tudor

Gavin Weightman

If you will look about you (which most people won't do)," says Sergeant Cuff, "you will see that the nature of a man's tastes is, most times, as opposite as possible to the nature of a man's business.

Wilkie Collins

There are stories — legends, really — of the “steady job.” Old-timers gather graduates around the flickering light of a computer monitor and tell stories of how the company used to be, back when a job was for life, not just for the business cycle. … The graduates snicker. A steady job! They’ve never heard of such a thing.

Max Barry

The Business of Our Firm is Business"-Donald W. Hudspeth from:"The Business of America is Business"-Calvin Coolidge

Calvin Coolidge

Make sure your business is creating a service experience so good that it demands loyalty.

Steve Maraboli

Let your motto then always be 'Excelsior', for by living up to it there is no such word as fail.

P.T. Barnum

Sir Gerald Moore: I was at dinner last evening, and halfway through the pudding, this four-year-old child came alone, dragging a little toy cart. And on the cart was a fresh turd. Her own, I suppose. The parents just shook their heads and smiled. I've made a big investment in you, Peter. Time and money, and it's not working. Now, I could just shake my head and smile. But in my house, when a turd appears, we throw it out. We dispose of it. We flush it away. We don't put it on the table and call it caviar.

Tom Wolfe

All I had done was to improve on their strategy, and it was the beginning of a very important lesson in life - that anytime you find someone more successful than you are, especially when you're both engaged in the same business - you know they're doing something that you aren't.

Malcolm X

The mobile phone acts as a cursor to connect the digital and physical.

Marissa Meyer

Customers are human and humans can view situations in unexpected ways.

Marilyn Suttle

Many companies expect loyal customers without providing loyal service. This has been the visionary failure of countless corporations.

Steve Maraboli

Listen to your customers, not your competitors.

Joel Spolsky

Between the Great Depression and the 1970s, private business was viewed with suspicion even in most capitalist economies.Businesses were, so the story goes, seen as anti-social agents whose profit-seeking needed to be restrained for other, supposedly loftier, goals, such as justice, social harmony, protection of the weak and even national glory.

Ha-Joon Chang

When you put yourself in the customer’s shoes and begin your dialog from there, an immediate connection develops that stems beyond basic commerce and encourages loyalty.

Steve Maraboli

Businesses are great structures for managing big projects. It’s like trying to develop the ability to walk without developing a skeleton. Once in a blue moon, you get an octopus, but for the most part, you get skeletons. Skeletons are good shit.

Cory Doctorow

An author who gives a manager or publisher any rights in his work except those immediately and specifically required for its publication or performance is for business purposes an imbecile.

George Bernard Shaw

As a business leader you have to ask yourself, “Am I creating a consumer environment that is conducive to loyalty?” If the answer is no, FIX IT!

Steve Maraboli

For the most part, the best opportunities now lie where your competitors have yet to establish themselves, not where they're already entrenched. Microsoft is struggling to adapt to that new reality.

Paul Allen

We're interested in the mass-merchandising of anything. If there was a market in mass-produced portable nuclear weapons, we'd market them too

Alan Sugar

A beverage of leisure is a serious business,” Shane Bowermaster was known to declare. “There can be no product of pleasure without the inverse on the end of the producer.

Jeff Phillips

In a company where tech decisions were still ultracentralized, the repercussions of a distracted CEO had to be damaging.

Paul Allen

Every telecomm company is as big a corporate welfare bum as you could ask for. Try to imagine what it would cost at market rates to go around to every house in every town in every country and pay for the right to block traffic and dig up roads and erect poles and string wires and pierce every home with cabling. The regulatory fiat that allows these companies to get their networks up and running is worth hundreds of billions, if not trillions, of dollars.If phone companies want to operate in the “free market,” then let them: the FCC could give them 60 days to get all their rotten copper out of our dirt, or we’ll buy it from them at the going scrappage rates. Then, let’s hold an auction for the right to be the next big telecomm company, on one condition: in exchange for using the public’s rights-of-way, you have to agree to connect us to the people we want to talk to, and vice-versa, as quickly and efficiently as you can.

Cory Doctorow

What's Management up to?" I whispered to Bennett."My guess is a new acronym," he whispered. "Departmental Unification Management Business." He wrote down the ltters on his legal pad. "D.U.M.B.

Connie Willis

At the heart of excessive individualism is a broken heart

Robert Holden

The virtues of free enterprise can become distorted by greed & delusion.

Allan Lokos

Like any other tool for facilitating the completion of a questionable task, rewards offer a "how" answer to what is really a "why" question.

Alfie Kohn

Note to the wise: whenever someone insists that he wants to buy something from you, but tells you there’s no real value in it yet, two things are happening: he’s lying, and you’re being taken.

Mike Stackpole

A good golfer’s métier is his or her golfing skill.A great golfer’s métier is his or her golfing skill, coupled with the mastery of good sportsmanship, rendering him or her an ambassador for the sport.

Lorii Myers

Buffett's uncommon urge to chronicle made him a unique character in American life, not only a great capitalist but the Great Explainer of American capitalism. He taught a generation how to think about business, and he showed that securities were not just tokens like the Monopoly flatiron, and that investing need not be a game of chance. It was also a logical, commonsensical enterprise, like the tangible businesses beneath. He stripped Wall Street of its mystery and rejoined it to Main Street -- a mythical or disappearing place, perhaps, but one that is comprehensible to the ordinary American.

Roger Lowenstein

Some PR is about getting information about a great product or thingy out to the people who would enjoy it, while other PR is about creating a web of lies that conceals the fact that your company harnesses the energy produced by rape and uses it to make a chemical that kills forests for fun. Either way, you're going to need it.

Eugene Mirman

More importantly, our software worked. I don't just mean that it didn't bump, or that it performed according to the written specifications, or that it was efficient in producing reports. It really worked

Eliyahu M. Goldratt

I may not be the smartest fellow in the world, but I can sure pick the smartest people to do business with and size them up very fast.

Ziad K. Abdelnour

In the business world, there is no gray. Either you are black, or you are white-washed.

Sameer Kamat

Make something people want and sell that, or be someone people need and sell you.

Ryan Lilly

I don,t just want success for my self ,I want my success to benefit others .Osman Gulum

Osman Gulum

What I don't get about "traditional publishing" is that an author creates a work that they think is good enough to be published. They then have to spend their valuable time begging others to exploit them to point where they end up with a 5% stake in THEIR business. What kind of a screwed of business model is that?

David Nicol

Business is all about solving people's problems - at a profit.

Paul Marsden

We had all opted to take City's financial reporting course work, which, in theory, meant we wanted to write about stock prices and corporate takeovers. That, of course, was a joke. No one still in their twenties, and broke, goes into journalism to write about money—a subject in which they still have zero practical experience.

Chris Ayres

Focusing on Earning the Right will have an incredible effect on the success of every single sales call that you will make from this day on.

Chris Murray

Think about it: if someone had found a way to manipulate human choice and free will – if someone actually had that kind of power – wouldn’t it be a tad surprising if they then decided to share their secret with the masses in a book for $20? Not to mention how it would be just very slightly unethical.

Chris Murray

Last month we had to sit through a presentation on eliminating redundancy, and it was a bunch of Power Point slides, plus a guy reading out what was on the slides, and then he gave us all hard copies. I don’t understand these things.

Max Barry

No secrecy, no business.

Toba Beta

The truth is that banks are the last feudal kingdoms, their rulers omnipotent, divine warlords. Their key lieutenants are 'ronin' (wandering mercenary samurai) who roam financial markets ready to ally themselves to any warlord for a share of plunder. This is not the place to apply the latest management theory.

Satyajit Das

THE ORGANIC FOODS MYTHA few decades ago, a woman tried to sue a butter company that had printed the word 'LITE' on its product's packaging. She claimed to have gained so much weight from eating the butter, even though it was labeled as being 'LITE'. In court, the lawyer representing the butter company simply held up the container of butter and said to the judge, "My client did not lie. The container is indeed 'light in weight'. The woman lost the case.In a marketing class in college, we were assigned this case study to show us that 'puffery' is legal. This means that you can deceptively use words with double meanings to sell a product, even though they could mislead customers into thinking your words mean something different. I am using this example to touch upon the myth of organic foods. If I was a lawyer representing a company that had labeled its oranges as being organic, and a man was suing my client because he found out that the oranges were being sprayed with toxins, my defense opening statement would be very simple: "If it's not plastic or metallic, it's organic."Most products labeled as being organic are not really organic. This is the truth. You pay premium prices for products you think are grown without chemicals, but most products are. If an apple is labeled as being organic, it could mean two things. Either the apple tree itself is free from chemicals, or just the soil. One or the other, but rarely both. The truth is, the word 'organic' can mean many things, and taking a farmer to court would be difficult if you found out his fruits were indeed sprayed with pesticides. After all, all organisms on earth are scientifically labeled as being organic, unless they are made of plastic or metal. The word 'organic' comes from the word 'organism', meaning something that is, or once was, living and breathing air, water and sunlight.So, the next time you stroll through your local supermarket and see brown pears that are labeled as being organic, know that they could have been third-rate fare sourced from the last day of a weekend market, and have been re-labeled to be sold to a gullible crowd for a premium price. I have a friend who thinks that organic foods have to look beat up and deformed because the use of chemicals is what makes them look perfect and flawless. This is not true. Chemical-free foods can look perfect if grown in your backyard. If you go to jungles or forests untouched by man, you will see fruit and vegetables that look like they sprouted from trees from Heaven. So be cautious the next time you buy anything labeled as 'organic'. Unless you personally know the farmer or the company selling the products, don't trust what you read. You, me, and everything on land and sea are organic.Suzy Kassem,Truth Is Crying

Suzy Kassem

Apparently, sir you Chinese are far ahead of us in every respect, except that you don’t have entrepreneurs. And our nation, though it has no drinking water, electricity, sewage system, public transportation, sense of hygiene, discipline, courtesy, or punctuality, ‘’does’’ have entrepreneurs. Thousands and thousands of them. Especially in the field of technology. And these entrepreneurs—"we" entrepreneurs—have set up all these outsourcing companies that virtually run America now.

Aravind Adiga

Into the hands of every individual is given a marvelous power for good or evil---the silent, unconscious, unseen influence of his life. This is simply the radiation of what man really is, not what he pretends to be.

William George Jordan

Every successful business (1) creates or provides something of value that (2) other people want or need (3) at a price they're willing to pay, in a way that (4) satisfies the purchaser's needs and expectations and (5) provides the business sufficient revenue to make it worthwhile for the owners to continue operation.

Josh Kaufman

...[D]ivision of labor, in my mind, is one of the dangers of work-based technology. Modern IT infrastructure allows us to break projects into very small, discrete parts and assign each person to do only one of the many parts. In so doing, companies run the risk of taking away employees' sense of the big picture, purpose, and sense of completion.

Dan Ariely

The price of inaction is far greater than the cost of a mistake

Meg Whitman

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Business Quotes - Page 24

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