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You can either learn to live with your Kryptonite or you can conquer it. Do what others don’t and you will have a distinct strategic advantage.
James Woosley
Hookers, Hondas and Hollywood all approach customers with a different mindset than the rest of the business world. Whereas most businesses talk about the importance of "customer service," agents, mechanics and people of the night talk about "servicing customers."It is an important distinction, as customer service is generally a reactive process in which professionals and businesses respond to the needs of their clients, while servicing customers involves exploration to discover what the customer needs in order to start firing all the cylinders.
Ari Gold
Don’t waste time worrying about work/life balance, or looking for your best self, sham “secrets” or any other snake oil being pushed by sloppy hippies who have never built a business, let alone a bankroll, or you will wake up 20 years from now poor, pissed off and primed for a midlife crisis.
Ari Gold
If you do still have to work for a boss at a job you don't like, as almost everyone does at some point, don't moan about it. Have a positive out —look on life and just get on with it. Work hard and earn your pay. Enjoy the people you come into contact with through your job. And if you are still unhappy, make it instead your goal to divide your private life from your work life. Have fun in your own time, you will feel happier and you'll enjoy your life and your job more.
Richards Branson
You remain a follower for life when you pay for what people do while nobody pays you for what you do. Do something impressive and become a leader!
Israelmore Ayivor
Remember, you will always fail in business if you don't try to open your own business.
Steven Ivy Attorney Entrepreneur
If the iPhone gained traction, RIM’s senior executives believed, it would be with consumers who cared more about YouTube and other Internet escapes than efficiency and security. RIM’s core business customers valued BlackBerry’s secure and efficient communication systems. Offering mobile access to broader Internet content, says Mr. Conlee, “was not a space where we parked our business.
Sean Silcoff
Practice holding labels lightly as leaders so you have greater range in your behaviors and are more adaptable and effective in a greater range of situations.
Henna Inam
Intentions do not insulate us from the consequences of our actions.
Jon D Harrison
Living like this is a full-time business.
Irvine Welsh
Catch a customer with emotion and you will have a customer for a day; but, capture a customer with value and you will keep a customer for a lifetime. I truly believe in good, old-fashioned values when it comes to business. That is what timelessness is made of! At the end of the day, the question is, “Do you want to build a good hut for a day or do you want to build a good fortress for a lifetime?” Quality, value, understanding the needs of your clientele— that’s how you build a legacy. Connect with people, because you can never underestimate just how many people out there are yearning for any form of good interpersonal connection that they can find and when you can provide that as a brand name, you can allow the person behind your business to shine through. That’s how timelessness is created. It’s not created by luring people into a myth; it’s created by making connections, by remembering people’s names, by being genuinely interested in everybody.
C. JoyBell C.
The moment I entered the bright, buzzing lobby of Men’s House I was overcome by a sense of alienation and hostility … The lobby was the meeting place for various groups still caught up in the illusions that had just been boomeranged out of my head: college boys working to return to school down South; older advocates of racial progress with utopian schemes for building black business empires; preachers ordained by no authority except their own, without church or congregation, without bread or wine, body or blood; the community “leaders” without followers; old men of sixty or more still caught up in post-Civil War dreams of freedom within segregation; the pathetic ones who possessed noting beyond their dreams of being gentlemen, who held small jobs or drew small pensions, and all pretending to be engaged in some vast, though obscure, enterprise, who affected the pseudo-courtly manners of certain southern congressmen and bowed and nodded as they passed like senile old roosters in a barnyard; they younger crowd for whom I now felt a contempt such as only a disillusioned dreamer feels for those still unaware that they dream—the business students from southern colleges, for whom business was a vague, abstract game with rules as obsolete as Noah’s Ark but who yet were drunk on finance.
Ralph Ellison
For organisations to become truly sustainable we believe it is essential to create a new organisation model: a more cooperative leader, a new way for people to cooperate inside the organisation and a new way for organisations to be measured by society.
Miguel Reynolds Brandao
I used to believe that culture was “soft,” and had little bearing on our bottom line. What I believe today is that our culture has everything to do with our bottom line, now and into the future.
Vern Dosch
We can never fall short when it comes to recruiting, hiring, maintaining and growing our workforce. It is the employees who make our organization’s success a reality.
Vern Dosch
Sales is a constant state of information gathering and analysis. There are numerous factors that will affect your sale – from market position, to manufacturing capacity, to a seemingly harmless tidbit of information received over lunch. The more quality information you have, the better your analysis, and the better your sales results will be.
Timo Aijo
You don't know if the water is hot or cold until you stick your toe in.
Virginia DeBerry and Donna Grant
We must practice consistent, reliable, predictable, effective, thoughtful, compassionate and even courteous communication every single day to successfully sustain, develop and grow our business.
Kip Tindell
Avoiding Chargebacks"Depending on the type of business, the frequency of charge backs will be higher for some businesses and more difficult to defend. Learning15 the proper way to handle a customer chargeback will help the owner and reduce the frequency. Having to pay charge backs can be very costly to the business owner resulting in losses. It could also be very discouraging to a new business owner knowing that he has to pay a penalty, as well as refund services rendered.It would be a good idea to be aware of the things about which your customers complain frequently and make it a goal to correct, improve, or remove it. It would be very unfortunate to learn of a damaging remark about your operation made on the Internet, rather than face- to- face.Make it a point to inquire of your customer whether he was dissatisfied. Make conversation with your customer and if the customer has a complaint, make every effort to resolve it as soon as possible. Charge backs could get very costly and sometimes settling the dispute with the customer could save you money. However, there will be times when the refund should not be given or attempts to settle this on the spot should not be made. The business owner will have to use his own judgment.Jesus counsels us to “Love your enemies, do good to them which hate you, Luke 6:27, (KJV).” No doubt some business owners will have difficulty doing this when the occasion arises, and some may have learned that this is the way to go. But, I encourage you to try this. As you do more and more business, you will find this to be a very necessary way for you to resolve conflicts in your business. It will be easier to do this than to resist, as Jesus said in Matthew 5:25 (KJV), “Agree with thine adversary quickly whilst thou art in the way with him.; lest at any time the adversary deliver thee to the judge, and the judge deliver thee to the officer, and thou be cast into prison.” Being cast into prison may be an extreme outcome, but we can avoid further conflicts if we would just humble ourselves and strive to resolve our conflicts. If it is any consolation, there are rewards for acting with love. Luke 6:35 says, “But love thee your enemies and do good and lend, hoping for nothing again; and your reward shall be great, and ye shall be the children of the Highest: for he is kind unto the unthankful and to the evil.” As one can see, business owners have a higher degree of responsibility because of the number of people with whom he/she interacts.
Gail Cavanaugh
At a career peak, there is certainly the specter of competition from below, but just as importantly, there’s the risk that if we aren’t on a curve that satisfies us emotionally, we may be the cause of our own undoing.
Whitney Johnson
A consultant: someone brought in to build a one-handled wheelbarrow.
Fennel Hudson
We would pay the bills. We would pretend to be high-class. This was compromise. This, I guessed, was business.
Aryn Kyle
Business is win-win, everything else shades into crime.
Stefan Emunds
The biggest challenge in business isn’t your competition, it's what goes on inside your own head.
Barbara Corcoran
Jesus Christ is the Master of the business we are doing. We are not the master
Sunday Adelaja
The foundational stone for any business, enterprise or project has to be wisdom.
Sunday Adelaja
Find three hobbies you love: one to make you money, one to keep you in shape, and one to be creative.
Anonymous
A businessman is someone who buys at ten and is happy to get out at twelve. The other kind of man buys at ten, sees it rise to eighteen and does nothing. He is waiting for it to get to twenty. The beauty of numbers. When it drops to ten again he waits for it to get back to eighteen. When it drops to two he waits for it to get back to ten. Well, it gets back there. But he has wasted a quarter of his life. And all he's got out of his money is a little mathematical excitement.
V.S. Naipaul
Sometimes, as in a game of chess, we must strategically regress so that we might progress toward our ultimate objective.
Crystal Woods
Most of the things that stop us aren’t things that we can’t do, but things we refuse to learn.
James Woosley
I tell him his business, all business, is legalized throat-cutting, like marriage is legalized fornication.
Patricia Highsmith
He or she who gets hired is not necessarily the one who can do that job best; but, the one who knows the most about how to get hired.
Richard Lathrop
Branding is the art of differentiation
David Brier
Smile, ask, listen, provide, thank" then "take time out to have fun & renew yourself" but "always dream up more questions". - Julia Woodman
Jay Woodman
Profit is not the legitimate purpose of business. The legitimate purpose of business is to provide a product or service that people need and do it so well that it's profitable.
James Rouse
All selling should spring from service
Rasheed Ogunlaru
A good manager instills staff with self-confidence, teaches them to believe in themselves and helps them to realise their brilliance. Do not ever treat your staff with disrespect. It is competent until proven incompetent; not incompetent til proven competent.
Miya Yamanouchi
The web is an opportunity for those who understand that the web is a threat.
Massimo Moruzzi
I would give up, but that will teach my kids that it's okay to be a failure and I refuse to ruin their lives like that!
Mignon' Talise Padilla
The truth is that as you are building your small business, still that small business needs to experience some form of increase and growth
Sunday Adelaja
Interest in such organizations is too often linked to the fringe and marginal or thought to be little more than conspiracy theories. While such a critique is not entirely incorrect, we will see that hidden organizations are far more common, more important, and more consequential than we have typically allowed ourselves to admit. As a result, they also need to be better integrated into thinking about organizations by scholars, policymakers, and everyday citizens.
Craig Scott
Contagiousness is an unexpected property of all kinds of things.
Malcolm Gladwell
Business is like a game and you play the game only in two ways. Either you play to Win or Play not to Lose
Qasid Parkar
God is looking for sons to send to the world of business to manage it for him.
Sunday Adelaja
Pastor Face Your Business” When people say this they mean that I must just stay behind the pulpit and preach
Sunday Adelaja
When he is dissected after his death," a disrespectful interpreter said of a foreign dignitary, "a million predicates will be found in his stomach: those he swallowed in the past decades without saying them.
Kató Lomb
The name given to that one dramatic moment in an epidemic when everything can change all at once is the Tipping Point.
Malcolm Gladwell
Life is made up of dots
David Brier
You have to work on the business first before it works for you.
Idowu Koyenikan
Disrupting yourself is critical to avoiding stagnation, being overtaken by low-end entrants (i.e., younger, smarter, faster workers), and fast-tracking your personal and career growth.
Whitney Johnson
The business of lying is transacted in the abode of the gullible.
Michael Bassey Johnson
There are no keys to success - only tools.
Criss Jami
One can always sell something by offering the lowest price. But this does not create loyalty to your brand. Never did and never will. It only creates “loyalty” to that price point. As soon as your guest or visitor is offered a better price, he or she will jump ship, leaving you like a scorned lover in the middle of the night.
David Brier
Brands are either built on reruns or coming attractions. The future has no road map while the past does. Creating a brand that blazes new trails can sometimes be bumpy but will also allow you to be the first to discover something new, something meaningful and something that makes others ask, “Why didn’t we think of that?” Be very scared of “old tricks” and build a spirit of innovation. It’s the “old tricks” that have the highest risk, not doing something bold.
David Brier
We've all seen it. A #startup begins with a #dream, a #passion to do something others have missed or overlooked.
David Brier
Running a business is a serious thing.
Auliq-Ice
Running a business well means knowing when it's time to make profit.
Auliq-Ice
Consumers today have become a cynical mob of buyers who believe the reviews and ratings of complete strangers much more readily than your brand's promises and distinctions.
David Brier
When it comes to branding and the ever-changing social media phenomenon, you’re not a mushroom. In other words, you shouldn’t be kept in the dark and fed a pile of...well, you get the idea.
David Brier
Why do some brands grow explosively when others (that could be thriving) die a lonely and forgettable death?
David Brier
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