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Competition may help us create better products and services but in the end competition really seeks to destroy the opponent. To put him out of the power to compete against you.
Bangambiki Habyarimana
A business plan is like a war plan, when you competitors know about it, it's no longer of any use
Bangambiki Habyarimana
When you think there is nothing left to improve on, your business dies, for there is no shortage of innovators
Bangambiki Habyarimana
Everybody sells something to somebody every day, whether it’s a product, a service or just a case of making sure that they get their own way.
Chris Murray
Asking the appropriate questions means understanding exactly what your customer is trying to achieve
Chris Murray
Executing the solution means gaining customer commitment and delivering on your promises
Chris Murray
Earn the Right - Ensure you put this chunk of Sales Tetris in place first and all the other pieces just take their own positions naturally.
Chris Murray
The commitment gap is the massive distance between “yes” and “maybe
Chris Murray
If customers don’t trust you to help them at the beginning of the sales process, they certainly won’t trust you with their money at the end of it.
Chris Murray
Earning the Right is a commitment to be the sales professional that your customer really needs
Chris Murray
The ability to close sales effectively has never been confined to the last few moments of the conversation.
Chris Murray
Why do customers (and that includes you and me) find it so difficult to recall more than a couple of occasions when they felt that they were treated exceptionally by the salespeople who dealt with them?
Chris Murray
Customers get exactly what they need, while you hit your sales targets and become incredibly successful – fair deal.
Chris Murray
Great selling involves helping people to make great buying decisions.
Chris Murray
In many instances, the words “sell” and “influence” are completely interchangeable.
Chris Murray
Solving the problem means helping the customer to understand why you’re the best person for the job
Chris Murray
If you don't appreciate your customers, someone else will.
Jason Langella
It’s one thing to have the respect of your peers in the business. Their opinions are not always verbalized but if you are doing the right thing you don’t need validation.
Carlos Wallace
There Are No Secrets of Success, It Is The Result of Preparation, Hard Work And Learning From Failures...
Axay D. Bhisikar
A bull doesn’t go wrong in predicting an upswing in a falling market. He goes wrong when he predicts a down swing in a rising market.
Vijay Kedia
Rome was not built in a day, but Hiroshima and Nagasaki were destroyed in a day.
Vijay Kedia
Market rewards you as per your perception.
Vijay Kedia
You have no idea how destructive and wasteful your infrastructure is because you don't need to use it the way the workforce does... Drive the forklift, use the database, fill out the form, submit it to HR, and find out how long it takes to get a response. Use your own infrastructure.
Bill Jensen
CRM doesn't have to be hard, if you plan for how all the pieces will work together BEFORE you start your implementation.
Lars Helgeson
Service standards create the standard of expectation that you and all team members follow when interacting with customers.
Amber Hurdle
Of course, clothes don't make the man, but they make all of him except his hands and face during business hours, and that's a pretty considerable area of the human animal. A dirty shirt may hide a pure heart, but it seldom covers a clean skin. If you look as if you had slept in our clothes, most men will jump to the conclusion that you have, and you will never get to know them well enough to explain that your head is so full of noble thoughts that you haven't time to bother with the dandruff on your shoulders...Appearances are deceitful, I know, but so long as they are, there's nothing like having them deceive for us instead of against us.
George Horace Lorimer
We wrote Shift Ahead to document how the smartest companies and organizations shift their strategiesin order to stay relevant in the face of swift and exponential changes in everything from technology tothe forces of globalization, from politics and culture, from consumer tastes to human behavior. Wewanted to find out how they shift ahead – how they stayed ahead of the curve, the competition, and theevolving requirements of their customers – given the barrage of evolving challenges.
Allen Adamson
Isn’t it obvious to an organization when a promise is becoming less meaningful to consumers? Couldn’t those organizations that did not successfully shift ahead see that consumers were losing interest? Sure, on Monday night everyone’s a professional quarterback and can tell you which of Sunday’s football plays were foolish, or made for the turning point in the game. Hindsight is always twenty-twenty. It’s foresight, seeing the red flags in advance of the risks, that makes the difference on the road to success. And, so before we get to anything else associated with the process of being able to shift ahead, we get to the red flags.
Allen Adamson
Make no mistake: if you want to make it as an entrepreneur, you simply can’t do it on your own. This is a nonnegotiable!
Amber Hurdle
If you choose the right vendors, your collective and sincere motives should establish both trust & grace on both sides of the relationship.
Amber Hurdle
Remember that businesses are made up of humans like you. They aren’t going to be perfect and they willneed encouragement, clarification, and correction to deliver their best.
Amber Hurdle
Remember that businesses are made up of humans like you. They aren’t going to be perfect and they will need encouragement, clarification, and correction to deliver their best.
Amber Hurdle
Exceptional customer service proactively manages your brand and reactively can turn upset customers into raving fans based on how you handled their complaint.
Amber Hurdle
Walk a mile in your customers’ stilettos or loafers. Try to understand where they are in the moment.
Amber Hurdle
I pick my technology like I picked my husband. It has to complement, not complicate, my life.
Amber Hurdle
The Business of Our Firm is Business"-Donald W. Hudspeth from:"The Business of America is Business"-Calvin Coolidge
Calvin Coolidge
All I had done was to improve on their strategy, and it was the beginning of a very important lesson in life - that anytime you find someone more successful than you are, especially when you're both engaged in the same business - you know they're doing something that you aren't.
Malcolm X
Make something people want and sell that, or be someone people need and sell you.
Ryan Lilly
Focusing on Earning the Right will have an incredible effect on the success of every single sales call that you will make from this day on.
Chris Murray
Think about it: if someone had found a way to manipulate human choice and free will – if someone actually had that kind of power – wouldn’t it be a tad surprising if they then decided to share their secret with the masses in a book for $20? Not to mention how it would be just very slightly unethical.
Chris Murray
IF PEOPLE ARE NOT LAUGHING AT YOUR GOALS, YOUR GOALS ARER TOO SMALL
Alex Haditaghi
Invest in your knowledge and future! Especially if you got kids, you don't want them going through life struggling trying to find jobs to survive and dealing with managers that don't know how to act because of their position, you don't want them to go through what you went through.... If you live day by day then you wont have something to look forward to." -Robert RiveraNew King James VersionProverbs 13:22- A good man leaves an inheritance to his children’s children.
Robert Rivera
Look for patterns, and then ask why those patterns exist.
Debra Kaye
You are responsible for everything you post and everything you post will be a reflection of you. [Social Media]
Germany Kent
The fact that you have started a small business doesn't mean you should be thinking small. Think BIG! Start Small! Expand your territories!
Bernard Kelvin Clive
Public opinion only affects those who do not know their destiny.
Daryl Baugh
The type of person you are is usually reflected in your business. To improve your business, first improve yourself.
Idowu Koyenikan
Entrepreneur, your message, mindset and mandate is connected to your brand, business and brain.
Onyi Anyado
Your economic security does not lie in your job; it lies in your own power to produce- to think, to learn, to create, to adapt. That's true financial independence. It's not having wealth; it's having the power to produce wealth. It's intrinsic.
Stephen R. Covey
I never want to make screw-you money like the rest of the financial services industry.
Dan Price
Remind me, Lord, of why I create things and that YOU ... you are the best of artists, put these gifts in me to share with the world.
Jennifer Allwood
As long as you feel comfortable losing, you will never win!
Mignon' Talise Padilla
Once you believe that you can do something, there is not a single person in the universe who can convince you otherwise.
Germany Kent
If you make your own path in this thing we call life, you will forever know that it was yours and not someone else's.
Michael A. Contés II
The truth no matter how hard it is to bear, must be accepted and confronted head on because it is real. Businesses and people who accept truth soar.
Germany Kent
It is easier to define whether or not you can afford something than whether you need it in the first place.
Michael F. Bruyn
For all salespeople - Driving around and talking to people for a living, with no recognisable return for the time or money spent by your employer - is a job description that belongs in the past.
Chris Murray
If you sound like a contestant from The Apprentice or if the customer believes that they are being sold AT, you have already failed.
Chris Murray
If you don’t earn their trust at the beginning, they sure as hell won’t trust you with their money at the end.
Chris Murray
In this wonderful modern age, if you know what you want, you can just reach out and, with the click of a mouse, take complete control of your entire buying and shopping experience.
Chris Murray
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