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I am convinced that grandkids are inherently evil people who tell their grandparents to “just go to the library and open up an e-mail account – it’s free and so simple.

Scott Douglas
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There’s something deep in the heart of every person that wantsto protect culture. The only thing about my pending career thatwas changed because of 9/11 was that I began to see it was the community,not the librarian, that was important to the library. Librarianswere only as important as the community they inspired. If Iwas going to continue with this career, my job wouldn’t be to protectinformation, it would be to bring the community together andinspire them to appreciate everything a library stands for.
Scott Douglas
To be great at something, you must look to the great ones of thepast and improve on the ideas and techniques that they started. Iwas motivated to do better—to improve on the ideas of others.
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Plenty of patrons had asked me strange things, but this was the first who asked me where my car was parked. It was almost comical to look at the man, because he actually thought I was going to tell him. I struggled to come up with a reply, but the best I could muster was, "That's personal." What I meant to say was, "Sir, the fact that I work in a public library doesn't make me stupid, it just makes me poor. There's no way I'm going to tell you—a psychotic person who could very well have a knife in his pocket—where I have parked my car.
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It took a bit of popcorn and a library snack bar to make me realize that being a librarian was about more than just giving people information. It was about serving a community. And if the community is hungry for more than just knowledge, then maybe it’s about time to open a snack bar.
Scott Douglas
We don’t have to destroy the library of the past. We just need to give it a face-lift.
Scott Douglas
I like to imagine that library school was started because of some sort of silly bar bet where a guy got really plastered and told his buddy that he could convince people that librarians needed to be trained in the art of librarianship. Sadly, this is not the case; its roots are a bit more academic.
Scott Douglas
The loudest elderly women always had the quietest elderly husbands.
Scott Douglas
...killing rats wasn’t in my job description.
Scott Douglas
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