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Image of the quote is loading... SaveSave A damaging email forwarded outside the organization is indicative of problems within the organization. - Quote by Kent Alan Robinson

A damaging email forwarded outside the organization is indicative of problems within the organization.

Kent Alan Robinson
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EWI: Emailing While Intoxicated
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People act in ways to maximize their self-interest within a company, so create incentives that align employee's objectives with the organization's mission statement. Reward compliance with core values as much as profitability, especially in the face of competitive pressures.
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If you don't know the answer to a question, don't guess, don't speculate, don't hypothesize, don't make a joke it by email, tweet, conference call, or at a press conference...Somehow, eventually, the electronic communication surrounding a situation will be made public and clarify and clarify what actually transpired.
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Most people do not see their words as power.
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...with electronic communication, what one writes in a moment, eternity will not erase.
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A single employee, with one message, can succinctly capture the essence of a corporation the same way an iconic photograph captures a moment. Unfortunately, it is usually the negative massages that are published or used in lawsuits.
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History was once rewritten by the victors. Now we write our own immutable histories with every email, text, and post.
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Electronic communication has transmuted conversations into durable and accessible records. Revisionist history has gone the way of the phone booth.
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