The researchers found that nearly every change they made was followed by a temporary uptick in performance, even when it involved simply undoing a previous change. They concluded that the increases in worker productivity were not due to better lighting or better pay or longer breaks per se. They were just temporary improvements caused by a change in routine.
The researchers found that nearly every change they made was followed by a temporary uptick in performance, even when it involved simply undoing a previous change. They concluded that the increases in worker productivity were not due to better lighting or better pay or longer breaks per se. They were just temporary improvements caused by a change in routine.
