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Illusion of transparency: We always know what we mean by our words, and so we expect others to know it too. Reading our own writing, the intended interpretation falls easily into place, guided by our knowledge of what we really meant. It’s hard to empathize with someone who must interpret blindly, guided only by the words.Be not too quick to blame those who misunderstand your perfectly clear sentences, spoken or written. Chances are, your words are more ambiguous than you think.
