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Quotes by Speakers
- Page 24
Active listening requires being fully present and engaged in the moment.
Susan C.Young
When you are mindfully focused, the person with whom you are communicating feels that you are making them a priority—that you value their time and their perspective. It is in these moments that we can go to deeper levels of discovery, exploration, and connection. It is one of the most valuable gifts and finest compliments you can give to another.
Susan C.Young
To Become an Attentive Listener . . . •tObserve a person’s physical presence to see how their body language aligns with their message. •tRecognize what is being said on the surface.•tEngage your intuition to hear the meaning, purpose, and motivation behind their message. •tBe aware of your own internal responses and how you are feeling.•tPut yourself in their shoes to better understand their perspective.
Susan C.Young
Become keenly aware of these three layers to discover whether you're listening with interest and intent for excellent communication and understanding—or are you unintentionally sabotaging potentially phenomenal conversations. Knowledge of the listening planes will raise your awareness. And as you apply these, enjoy the surprising difference.
Susan C.Young
Becoming an empathetic listener helps you to better understand how another person feels and why they communicate as they do.
Susan C.Young
Your heightened awareness of their perceptions, experiences, emotions, and personality styles can reveal why they feel the way they do so that you can choose your responses wisely and compassionately.
Susan C.Young
My friend John is an urgent care physician who has several patients who come to see him for various ailments on a regular basis. In addition to being brilliant and taking wonderful care of his patients, he has a unique ability to empathetically listen to his patient’s needs. One of his patients is a repeat visitor, even when she's not exhibiting symptoms. He takes the time to listen to how she's feeling and responds with kindness, empathy, and caring. He has come to realize that her visits are filling her deep need to feel validated, cared for, and understood in ways which she does not receive at home. His empathetic listening delivers incredible customer service for patient care and makes him a better health care provider. Wouldn’t it be incredible if this was the manner for not only doctors, but all professionals?
Susan C.Young
When my son Nick was five years old, he was sitting at the kitchen bar while I prepared dinner. In typical busy mother fashion, I was multitasking—cooking, cleaning, running the laundry, answering the phone, and attempting to listen to what he had to say.
Susan C.Young
Your tone of voice is less about what you say and more about how you say it. It enhances or diminishes the language you use, how you construct your sentences, and the way your words sound. It represents the emotional expressions of your thoughts, feelings, and attitude.
Susan C.Young
It is generally believed that nearly 40 percent of your first impression will be set from the tone of your voice. Your vocal thermometer can be more impactful than the actual words you use.
Susan C.Young
Your tone of voice can be conveyed in both the words you speak and in the words you write.
Susan C.Young
Your tone can represent the character of your business, the strength of your resolve, and express the depths of your convictions.
Susan C.Young
Does your tone match your intention? Is your tone of voice confusing or clarifying? Are you coming across to others as you had hoped? Once you begin to notice your tone, you can adjust as needed to make it work in your favor.
Susan C.Young
Heed Your Speed. Are you a fast or a slow talker? Be mindful towards the person with whom you are speaking to ensure that your message is being comprehended, understood, and absorbed. If they are listening at a slower rate than you are speaking, disconnect can occur.
Susan C.Young
As a professional speaker, I speak rather quickly with enthusiastic energy and emotion. This doesn’t always sit well with people who like to speak at a slower pace and need more time to process. What I have learned through years in this profession is that to be more effective I must adapt my pace to the comfort level of my audience. When I am speaking to academics, engineers, and doctors, I speak with a slower pace than the one which I use with sales people, customer services teams, or teenagers.
Susan C.Young
Align your voice value with the tone, pace, and pitch of your listeners will help you connect on all levels.
Susan C.Young
Have you ever paid notice to the full sound range of your voice? If you have ever been in a chorus or a singing group, you already know that they will separate the group based on each singer’s pitch and assign their roles accordingly. While my speaking voice has a soprano pitch, my singing voice is a lower alto.
Susan C.Young
A high-pitched voice may sound less authoritative, more youthful, and less experienced, whereas, a lower pitched voice may be perceived as being more authoritative, confident, and credible. It is unfortunate that listeners will make assumptions based on these differences before even knowing the depth and value of your message. Play with your ranges and find a comfortably low pitch. Practice it to see if it makes a difference in conveying more authority and brilliance.
Susan C.Young
When your speaking style is clear, confident, and concise, your listeners will perceive you as such.
Susan C.Young
Developing your eloquence and enunciation will reduce the likelihood of misinterpretation and misunderstanding, making your delivery more powerful.
Susan C.Young
By speaking in a competent and confident way, your message will sound more relevant and appropriate, reflecting you in a favorable light.
Susan C.Young
Variety is the Spice of Life. Voices come in all shapes, tones, and sizes. Some are compelling and effective, while others are grating and agitating.
Susan C.Young
Your Signature Sound. In music, voice value is categorized for singers, composers, and listeners. Whether a performer’s voice type is soprano, alto, tenor, baritone, or bass, they all have unique characteristics that make them unique and impressive. You, too, have a signature sound that is uniquely yours and makes you stand apart from the crowd.
Susan C.Young
Neen James (NeenJames.com) is an eloquent and successful international speaker who stands at four-feet-eleven with a rich Australian dialect and a high-pitched voice. For years, fellow speakers with good intentions told her she needed to take voice lessons to lower her pitch to give her more depth for a compelling stage presence. With complete confidence and loyalty to her uniqueness, she ignored the naysayers and her amazing signature voice has become a powerful brand.
Susan C.Young
Most people are familiar with the rich, resonant tones of James Earl Jones and Morgan Freeman. Their signature voices bring strength, authority, and lyrical enjoyment. Are there aspects of your voice that you can capitalize on to make a great impression and be simply unforgettable?
Susan C.Young
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s name it makes him or her feel recognized, appreciated, and special.
Susan C.Young
Haters never seem to realize that jealousy is an infinite torture to which you condemn yourself.
Steve Maraboli
I'm not equipped to handle what she has, both good and bad and what she has is always a package deal of both. In other words, I've been assigned a load I can handle.
Lysa TerKeurst
Jealousy has always been my cross, the weakness and woundedness in me that has most often caused me to feel ugly and unlovable, like the Bad Seed.
Anne Lamott
For Bonhoeffer, the relationship with God ordered everything else around it. A number of times he referred to the relationship with Jesus Christ as being like the cantus firmus of a piece of music. All the other parts of the music referred to it, and it held them together. To be true to God in the deepest way meant having such a relationship with him that one did not live legalistically by "rules" or "principles." One could never separate one's actions from one's relationship to God. It was a more demanding and more mature level of obedience, and Bonhoeffer had come to see that the evil of Hitler was forcing Christians to go deeper in their obedience, to think harder about what God was asking. Legalistic religion was being shown to be utterly inadequate.
Eric Metaxas
Religious people are not fun... So, Jesus shows up and kids run around Him, want to be with Him. You know why? He's fun... God's a Father who likes His kids to have fun, so when Jesus shows up, the religious people get jealous because Jesus gets invited to parties and the religious people don't.
Mark Driscoll
We're [as parents] striving for an unattainable, inauthentic shell, and ignoring the real nut, the gooey inside: love, laughter, and fulfillment from simple things.
Julie Lythcott-Haims
One secret of life is that the reason life works at all is that not everyone in your tribe is nuts on the same day. Another secret is that laughter is carbonated holiness.
Anne Lamott
When was the last time you had a good belly-shaking-tear-jerking-snot-producing laugh?That long?
Osayi Emokpae Lasisi
The conquered roam free in the box of insanity.
T.F. Hodge
Burnout…occurs because we’re trying to solve the same problem over and over.
Susan Scott
It is impossible to express the experiences you have below the surface with words, when water gently caresses your face and body, the pulse decreases and your brain relaxes. You are immediately cut off from the stress and hustle of everyday life when you are below the surface – there are no noisy telephones or SMS messages, no inboxes full of mail, no electrical bills, or other trivialities of everyday life taking up time and energy. There is nothing connecting you to the surface but the same withheld breath that connects you to life. There is only you and a growing pressure on your chest that feels like a loving hug and the vibrations from the deep quiet tone of the sea. It is quite possible that this deep quiet tone is none other than the mantra Om, the sound of the universe, trickling life into every cell of your body.
Stig Åvall Severinsen
We all have an inner intuition for authenticity, for matched up internal and external truth. When we detect this, we feel immediate comfort. We know truth when we hear it.
Vironika Tugaleva
Listen to your intuition and the quiet promptings of your heart.
Bryant McGill
I’ll take my Gut over Google any day
Philip McKernan
We all know, intuitively, that if something is humanly possible, it is possible for ourselves.
Vironika Tugaleva
The human soul is complex. So is Nature (or life, if you prefer). Creating a perfect interface between the two results in a balance that one can recognize in an individual as a state of grace. This kind of resulting harmony is just like the dynamic in an exceptional relationship. What we’re talking about, finally, is establishing an exceptional relationship with life. One cannot succeed in this interfacing exclusively by analyzing and manipulating individual parts. It’s more liquid than that, and time and circumstance move too quickly. If you know what life really wants, and if you know what you really want, you can begin to create the relationship. For every individual, that requires a successful balanced interface between what one is compelled by and the essential principles of nature, which we comprehend through our intuitive conscience. Those are our clues to the mystery. When one gets it right, there it is.
Darrell Calkins
You know that crazy heart of yours? The one with lightning crackling and moonlight shining through it. The one you’ve been told not to trust because it often led you off the beaten path. The one so many have misunderstood your entire life. Trust it. Feed it. Grow it. It’s your greatest treasure and will point the way to your highest destiny. It is the voice of your soul.
Jacob Nordby
You get your intuition back when you make space for it, when you stop the chattering of the rational mind.
Anne Lamott
Regardless of the delivery method, your Higher Mind will leave you a trail of popcorn. It's been happening all along, even if you've been unaware, trampling it underfoot. It may only be one kernel at a time, but that's all you really need.
Debbianne DeRose
If it doesn't feel right, don't do it. Trust your intuition and don't ask "why", just say no.
Maria Erving
Intuition knows what the mind can't see yet.
Maria Erving
Don't go against your inner knowing. Just don't. Trust yourself.
Maria Erving
You have the right to follow your heart. Do what feels right, for you.
Maria Erving
Trust your guidance and don't look back.
Maria Erving
To experience more synchronicity and 'coincidences' we need to listen and be aware of the world around us and also our intuition.That's how the universe speaks to itself, it's an ongoing flow of information that comes from both the outside and from within.Pay attention to how the universe speaks to you today and participate in the flow by being attentive and by listening to your inner voice.
Maria Erving
It's good to dream. We can't out-give God. We can't out-love him, and we can't out-dream him.
Stasi Eldredge
Quit aspiring and dreaming and start being.
Bryant McGill
Never apologize for who you are and what you do and more especially never apologize for dreaming big even if they don’t come true. Many will criticize you and call you names but hey it’s your life, it’s your dream. Make it happen.
Bernard Kelvin Clive
Dreaming is good but dreaming without action makes you a dreamer. Stop dreaming and start acting. That is the only way to take your mental picture to a reality series that can lead to a successful venture.
Oscar Bimpong
People do not get married planning to divorce. Divorce is the result of a lack of preparation for marriage and the failure to learn the skills of working together as teammates in an intimate relationship.
Gary Chapman
The more you are grateful for what you have, the more you can live fully in the present.
Dana Arcuri
If you are in the closet and fall in love with someone of the same gender, it doesn't automatically remove the shame and fear that's kept you locked away. The love you are experiencing encourages you to face the reality that this is who you really are and also has the power to set you free. The richness, beauty and depths of love can only be fully experienced in a climate of complete openness, honesty and vulnerability. Love, the most powerful of human emotions, is calling you to freedom and wholeness.
Anthony Venn-Brown
Make no mistake, hiding one's true self away in a closet and creating a facade of heterosexuality is not without its consequences. It may appear to have a degree of safety but from my experience they are very unhealthy places and do all kinds of terrible things to individuals psychologically, emotionally and behaviourally.....to say nothing of projection. The damage of the fear, shame, guilt and self-loathing that exist inside a closet are often reflected unknowingly in the external life of the individual. In or out of the closet; there is a price to pay. Each individual must weigh up the consequences of honesty, openness, secrecy and deception for themselves. Coming out, for most of us, is like an exorcism that releases us of the darkness we have lived in for years and caused us to believe awful things about ourselves. On the other side of the looking glass are freedom, light and life.
Anthony Venn-Brown
Not all marketing people are writers, but all writers must learn to be marketers.
Joanne Kraft
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